Ava Labs’ latest innovative approach reflects the company’s commitment to pushing the boundaries of the AI technology.
Artificial intelligence (AI) has taken another foray into the cryptocurrency industry, the latest to embrace this cutting-edge technology is Ava Labs, the brains behind the success of Avalanche blockchain. The software development company recently unveiled its newest addition: AvaGPT, a generative AI assistant to enhance user experiences.
In a lengthy Twitter thread on June 20, Ava Labs Core platform, which provides all-in-one command solutions for blockchain projects, including Bitcoin and Ethereum, announced the arrival of the generative AI tool. The chatbot is integrated into its platform. The Ava Labs-owned blockchain solution provider described the new AI assistant as the first AI-powered chatbot to live on a crypto web portfolio.
💡Our AI-driven chatbot is trained on Core’s knowledge base, @avax documentation and developer docs. Use it to discover quick insights, receive real-time support, or access in-depth source information links fast.
— Core 🦉 (@coreapp) June 20, 2023
Trained with the knowledge of Core, Avax documentations, and developer docs, the latest AI technology aims to open up exciting possibilities for users interacting with the Avax protocol, empowering them with a sophisticated and intuitive virtual companion while providing real-time support and access to in-depth information. With its deep learning capabilities, AvaGPT can promptly understand and respond to user queries, providing valuable information and aiding in their decision-making processes.
AI Assistant Will Not Replace Customer Support
Kieran McShane, the Technical Product Manager at Ava Labs, exclusively told the crypto news media Decrypt that AvaGPT was developed in collaboration with Kapa AI, the trusted service provider for ChatGPT.
McShane emphasized the tireless dedication of Ava Labs’ support team and engineers, who played a pivotal role in bringing the new AI technology to live.
Under their skilled leadership, the development process ensured the smooth integration of AvaGPT and its optimal functionality within the Core platform.
He further noted that the chatbot would not replace the company’s support team despite the new AI chatbot being created to support users.
“The two things [AvaGPT] provides is answering general questions for Avalanche users quickly while letting them still access our support team. It was out of an effort to help answer questions quicker and get to the source material immediately,” McShane said.
AI Tools Continues to Make Entrance into Crypto
As one of the popular blockchain ecosystems in the cryptoverse, Ava Labs’ latest innovative approach reflects the company’s commitment to pushing the boundaries of technology and ensuring that their users stay at the forefront of the rapidly evolving industry.
The New York-based software development firm launched its Avalanche blockchain in 2020. Since then, the protocol has positioned itself as one of the top crypto projects built on the Proof-of-Stake (PoS) consensus mechanism.
However, the company is not the first to exploit the generative AI market to assist its users.
Last month, another blockchain protocol, Solana, incorporated an open-source AI plugin into its ecosystem. According to the announcement by Solana Foundation, the non-profit organization (NGO) overseeing the layer-1 protocol, the new plugin is powered by ChatGPT and is available for download on GitHub.
The AI plugin currently supports the listing and buying of non-fungible tokens (NFTs), transferring assets, inspecting transactions, and interpreting public account data on Solana.
Aside from blockchain projects, other centralized exchanges also actively engage with AI tools. So far, popular crypto exchanges such as Binance, Bybit, and Crypto.com have integrated AI assistants on their various platforms to aid customer experience.
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