Jaguar and Shell Launch World’s First In-car App for Cashless Gas Station Payments

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by Tatsiana Yablonskaya · 3 min read
Jaguar and Shell Launch World’s First In-car App for Cashless Gas Station Payments
Photo: Jaguar Land Rover

There is no more need to queue in the forecourt shop – Jaguar and Shell have developed a simple and secure way to pay for fuel without leaving a car.

Jaguar and Shell has announced a new partnership to supply Jaguar models with a new cashless payment app allowing drivers to use their car’s touchscreen to pay for fuel.

Now, instead of using a card at the pump or queuing in the forecourt shop, owners who install the Shell app can simply drive up to any pump at a Shell service station, select how much fuel they need at the vehicle’s touchscreen, and pay with PayPal or Apple Pay. Android Pay will be added later in 2017. The service is initially available in the UK and is expected to spread globally in the future.

“In a world where cash is no longer king, customers are increasingly using electronic payments and contactless cards. Making a payment directly from a car’s touchscreen will make refuelling quicker and easier. With this new system you can choose any pump on the forecourt and pay for the fuel even if you’ve forgotten your wallet or can’t find your credit or debit card”, Peter Virk, Director of connected car and future technology at Jaguar, says.

“You will save time because there’s no more queuing to pay in a shop, and for drivers with children, it won’t be necessary to wake them up, or unstrap them from their seats to take them into the shop. Expenses and tax returns will also be made much simpler, with no receipts to lose as these will all be sent electronically,” he added.

Shell and Jaguar offer a simple and convenient but secure way to pay for fuel. Customers can get the guarantee of payment conducted as an electronic receipt will be displayed on the touchscreen.  A receipt will also be sent directly from the pump to the driver’s email address so it can be added to accounting or expenses software.

David Bunch, Global Vice President Shell Retail Marketing and Chairman, shares that this collaboration with Jaguar will allow Shell to improve the digital experience for customers at the forecourt.

“In 2015 Shell introduced mobile payments at the pump in the UK. Today we are proud to offer the next step in cashless motoring, with Jaguar and Land Rover customers in the UK paying for their fuel using the car’s touchscreen. With around 30 million customers every day, we have a mission to continuously find ways to make our customer’s journey’s better. We look forward to further exciting developments like this across our 43,000 sites around the world soon”, Bunch says.

Jaguar offers some more enhancements to its F-PACE, XE and XF models besides the Shell app.  Other updates include the introduction of the latest efficient Ingenium petrol and diesel engines and the addition of convenience features such as gesture technology where the sweep of a foot can open the boot.

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