The pandemic accelerated organizational needs to transform at an unprecedented pace. With digitalization on the rise, Customer Experience has now become the main competitive advantage for any company. With an ever-growing demand for hyper-automation and on-demand resolution by customers, new opportunities to leverage conversational AI continue to emerge.

Virtually bringing together over 200 Conversational AI leaders, government incumbents, and technology and service providers, ConverseAIwill explore the latest trends, evaluate current initiatives, opportunities and challenges, and showcase cutting-edge innovation in Conversational AI technologies in the South East Asia region.

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