Chief of Digital Transformation Office, Ministry of Health of the Republic of Indonesia
Jun 15th, 2022 – Jun 16th, 2022
Jakarta, Indonesia
By 2025, Asia Pacific’s e-commerce sales are expected to reach USD 2 trillion. Consumers are increasingly connecting and shopping through online platforms unlocking tremendous opportunities for businesses of all kinds. In today’s customer-driven market, customer experience (CX) is becoming an increasingly important aspect of competitive success.
Customer-centric strategies complemented by cutting-edge technologies that help businesses effectively manage and harness customer data are instrumental in providing the personalized experience that new-age customers demand. With global CX technology spending forecasted to reach USD 641 billion by end of 2022, business leaders must put CX as the forefront of their growth strategies.
The NXT CX Summit returns on Wednesday, 15, 16 June 2022 for its 6th edition, and brings together over 120 attendees, 20 speakers and 8 sponsors to meet, network, and share their ideas on the latest technologies and strategies within the CX space. Join the discussion virtually.
Chief of Digital Transformation Office, Ministry of Health of the Republic of Indonesia
Managing Director and Head of AI, TechConnect Academy (Sinarmas Mining)
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CEO, OLX Group, Indonesia
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