Digital Transformation & Customer Experience Summit
Digital Transformation & Customer Experience Summit
Oct 24th, 2024
Mumbai, India
As India’s financial and commercial capital, Mumbai plays a pivotal role in shaping the nation’s CX landscape. With a thriving tech ecosystem and a burgeoning pool of talent, the city is fostering a dynamic environment for innovation in this critical domain. The Digital Transformation & Customer Experience Summit serves as a powerful platform for Mumbai’s businesses to connect with industry leaders, exchange best practices, and unlock the full potential of digital transformation for exceptional customer experiences.
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SPEAKERS
Sumnesh Joshi
Deputy Director General (Joint Secretary Govt. of India Level) at Ministry of Communications, Government of India
Kapil Jaiswal
Senior Director Research (InfoSec & AI/ML) & CISO at Government of India
Mohan Raju
Vice President & Vertical Head IOT at Reliance Jio Infocomm Limited
Dilpreet Singh
Head - Loyalty CRM and Partnerships at ITC Hotels
Kanika Garg
Chief Digital Officer at Jio Blackrock
Deepali Rathod
Chief Experience Officer of Block Stock Wealth
Yogesh Krishna Lohra
Head - Digital Transformation at L&T Realty
Saugata Basu
Group Chief Digital and Information Officer at Kalpataru Group
Vinod Sivarama Krishnan
Chief Digital & Information Officer at Essar Group
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