Moscow’s Personal Notification Service Helps Businesses

Place/Date: Moscow - August 21st, 2019 at 11:38 pm UTC · 4 min read
Source: DIT

The Mosrobot.Business personal notification service using Big Data accumulated by Moscow’s Department of Information Technology (DIT) has sent out over 2 million email notifications since its inception. The service, which is implemented on the ICT.Moscow platform, provides each company with a unique set of information on services for business, Moscow Government procurement orders and amendments to the law.

To name a few examples, Mosrobot.Business is able to analyse data on previous tenders in the Unified Automated Tender Informаtion System and offer information to potential suppliers who have already taken part in tenders about new state procurement orders that could be of interest to them. The service is also able to offer access to procurement information depending on the details held in a company’s profile. Companies can also adjust their profiles independently.

DIT spokesperson Elena Novikova said:

“Thanks to the use of AI and Big Data technologies, each company receives only that information that it actually needs. This is the first step towards personalization of the city government’s interaction with business. A recent study demonstrated the efficiency of this approach – most of the businessmen surveyed prefer to communicate with the city by email.”

In the past, many companies had to appoint a separate employee to monitor the state procurement portal and pay for access to aggregators, whereas now Mosrobot provides all the necessary information on Moscow tenders free of charge and in automatic mode.

The most popular categories of notification of published procurement tenders in 2018 were:

  • provision of technical services for maintenance of buildings;
  • networks and engineering equipment;
  • supply of office and warehouse furniture.

The most popular notifications this year have been: procurement of security services and building maintenance works.

The Mosrobot.Business personal notification of procurement tenders by the Moscow Government is the first service implemented on the ICT.Moscow platform.

The Mosrobot.Business personal assistant was launched by the DIT jointly with Moscow’s Department for Competition Policy in May 2016 to develop competition.

The service offers several different notification scenarios for Moscow businessmen:

  • daily notifications on upcoming state procurements based on the company’s activity profile;
  • invitations to complete online forms with commercial bids to supply medicines and medical goods to the city’s healthcare establishments;
  • recommendations on upcoming evets for exporters.

* ICT.Moscow is Moscow’s digital technology platform. It features a catalogue of IT solutions and publishes the most important news, studies, events and business contact information. The platform helps businesses to keep track of key developments and find new partners.

For Reference

The Department of Information Technologies of Moscow (DIT) has been rapidly developing and actively growing for the past 5 years. During these years we have created over a thousand systems and services and we are pursuing the target of launching around 300 new projects annually. Today, we are proud of having digitalized over 166 state services, this is obviously more than any other region of Russia.

Moreover, within the last years we have created an outstanding number of 178 portals, including the official Mayor and Government of Moscow web-site ““. Our systems cover over 60 industries and penetrate into each aspect of Moscow citizens’ everyday lives, our products and services include:

  • Electronic queue for Civil registry office;
  • Arrangement of remote medical appointments;
  • Personal electronic medical records;
  • Children assignment to kindergardens/schools/extracurricular activities;
  • Providing schools with cutting edge technological equipment;
  • Obtaining references, enquiries and services remotely;
  • Numerous projects in housing and public amenities, starting from telemetrics and energetics to the possibility of submitting water usage information.

Current structure of the Department distinguishes up to 30 unique products and programs, including medical and education systems informatization, creation of crowdsourcing platforms, development of various resources and portals for Moscow and its citizens. We are aimed at continuing the process of effective informatization of the city with an emphasis on innovation development and advanced technologies application.